Frequently Asked Questions about SimplyDepo

Quick, practical answers on what the platform is, who it’s built for, and how it helps brands, distributors, and field teams work smarter.

SimplyDepo is the all-in-one CPG distributor software built for brands, distributors, and field teams. The platform unifies B2B ordering, route planning, customer management, and in-store compliance in one seamless solution. With SimplyDepo, businesses can sell smarter, deliver faster, and execute flawlessly at retail — driving growth, efficiency, and competitive advantage.

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General Questions

What is SimplyDepo?

SimplyDepo is an all-in-one B2B wholesale and retail execution software built specifically for CPG workflows. It combines wholesale ordering, CRM, route optimization, merchandising compliance, and AI-powered analytics to help brands and distributors work smarter

Who uses SimplyDepo?

What makes SimplyDepo unique?

SimplyDepo focuses exclusively on consumer packaged goods workflows, offering AI-driven insights that:

  • Predict demand and prevent stockouts
  • Identify high/low-performing SKUs
  • Optimize delivery routes
  • Detect merchandising compliance gaps in real time

Does SimplyDepo work for small teams?

Yes. Many startup brands and small distributors use SimplyDepo as their first digital sales and retail execution platform.

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Platform Features

How does SimplyAI work?

SimplyAI uses predictive analytics to forecast orders, identify SKU trends, optimize delivery routes, and answer natural language queries like “Show me top-selling products last quarter.”

Does SimplyDepo work offline?

Yes. The mobile app allows offline order entry, note-taking, and photo capture, syncing automatically when reconnected.

Can SimplyDepo integrate with my ERP or accounting software?

Yes. SimplyDepo integrates with Quickbooks and other ERP systems.

How does SimplyDepo improve retail execution?

  • Custom merchandiser task lists
  • AI-powered photo compliance checks
  • Real-time visibility into stock, pricing, and placement
  • Manage dashboards for progress tracking

Can I customize order forms and product catalogs?

Yes. Fields, product groupings, and pricing can be tailored by customer, region, or campaign.

Does SimplyDepo handle pricing tiers and discounts?

Yes. Supports customer-specific price lists, volume discounts, and promotions.

Can I track competitor activity?

Yes. Capture competitor SKUs, pricing, and shelf placement for competitive analysis.

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Specific Use Cases

How can SimplyDepo help beverage distributors?

Streamlines order collection, monitors product freshness, optimizes delivery schedules, and maintains ideal stock levels using AI.

Does SimplyDepo support seasonal promotions?

Yes. Create, track, and evaluate promotions with instant access for field reps.

Can SimplyDepo manage multiple warehouses?

Yes. Allocate stock across multiple warehouses based on demand forecasts and route efficiency.

Is SimplyDepo useful for brands with both DTC and wholesale?

Yes. Unifies wholesale and e-commerce data for consistent inventory and pricing management.

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Pricing & Onboarding

How much does SimplyDepo cost?

We offer flexible, team-size-based pricing with all core functions included.

How quickly can my team start using SimplyDepo?

Most teams onboard in under two weeks with guided setup and training.

Is there a free trial or demo?

Yes. Live demos and trial environments are available.

Do you offer monthly contracts?

Yes. Both monthly and annual plans are available.

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Advanced & Operational Questions

Can I import my existing data?

Yes. Import customers, SKUs, pricing, and orders via CSV or ERP sync.

Can I set user roles and permissions?

Yes. Role-based access control limits data visibility per user.

How often is data synced?

In real time when online, queued and pushed when offline.

Can I run sales performance reports by territory or rep?

Yes. Filter by rep, region, channel, or customer type.

Can I capture in-store photos and notes in one log?

Yes. Notes, photos, GPS, and compliance checks are saved together.

Can I track returns or damaged goods?

Yes. Returns are recorded in-app and linked to orders.

Does SimplyDepo support e-signatures?

Yes. Customers can sign directly on the mobile device.

Can I send digital invoices?

Yes. Integrated with accounting software.

Does SimplyDepo integrate with marketing tools?

Yes. Supports CRM, email, and promotion integrations.

Can I use SimplyDepo for merchandising-only teams?

Yes. Ordering functions can be disabled for merch-only roles.

Can I measure shelf share?

Yes. AI photo recognition calculates shelf percentages.

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FAQ for CPG Brands

Can SimplyDepo help manage both DTC and wholesale orders?

Yes. Integrates e-commerce/DTC and wholesale for unified operations.

Can I track product performance across retail accounts?

Yes. Compare SKUs, promotions, and compliance by chain or territory.

How can SimplyDepo support product launches?

Set launch-specific task lists, promo pricing, and merchandising checklists.

Can I ensure consistent branding across locations?

Yes. Merchandisers access updated planograms and marketing materials.

Can SimplyDepo forecast demand for SKUs?

Yes. SimplyAI predicts order volumes using historical and seasonal data.

Can I segment customers for targeted offers?

Yes. Filter accounts by channel, frequency, or region.

Can I track sell-through at the store level?

Yes, if retailers share data, SimplyDepo integrates these insights.

Can I receive alerts for low stock or underperformance?

Yes. Automated alerts can be configured.

Does SimplyDepo help with new market entry?

Yes. Tracks distribution, shelf execution, and field feedback.

How can SimplyDepo support sustainability goals?

By optimizing delivery routes and reducing overproduction.

Can I export reports for partners or investors?

Yes. Export in multiple formats for presentations or updates.

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FAQ for Distributors

Can SimplyDepo help me manage multiple product lines from different suppliers?

Yes. Manage diverse catalogs, assign SKUs to suppliers, and set supplier-specific pricing.

How does SimplyDepo simplify route planning for deliveries?

SimplyAI optimizes routes based on locations, time windows, and traffic data—reducing fuel costs.

Can I track inventory across multiple warehouses and trucks?

Yes. Monitor stock in warehouses, cross-docks, and delivery vehicles in real time.

Can SimplyDepo help reduce stockouts and overstocking?

Yes. AI forecasting recommends replenishment quantities based on trends and lead times.

Can I set minimum order quantities for certain customers?

Yes. Define customer-specific order rules.

Does SimplyDepo handle credit limits and payment terms?

Yes. Assign payment terms, credit limits, and account status flags.

Can I track sales performance by territory or rep?

Yes. Dashboards show performance metrics by territory or segment.

Can I manage promotions and discounts for select customers or regions?

Yes. Target promotions by group, territory, or order volume.

How does SimplyDepo help me monitor field sales reps?

Track order activity, visit logs, GPS check-ins, and compliance.

Can I use SimplyDepo for van sales and cash collection?

Yes. Supports van inventory and cash-on-delivery.

Does SimplyDepo support returns and reverse logistics?

Yes. Manage restocking or disposal workflows.

Can I export reports for supplier negotiations?

Yes. Export sales, stock, and territory data for supplier meetings.

Does SimplyDepo work for distributors with both B2B and B2C channels?

Yes. Manage wholesale and retail channels in one platform.

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Support

What support do you offer?

  • 24/7 chat and email
  • Dedicated onboarding specialists
  • Knowledge base with articles and videos

Do you offer dedicated account managers?

Yes – for larger or complex accounts.

What happens if there’s a technical issue in the field?

Offline mode ensures reps can keep working until the connection is restored.

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Security & Trust FAQ

Is SimplyDepo secure?

Yes. Uses enterprise-grade encryption, secure APIs, and regular audits.

 

How does SimplyDepo protect my data?

We use secure Google Cloud hosting with data logically separated per customer. All information is encrypted in transit (when sent) and at rest (when stored), using industry-standard encryption protocols.

 

Where is my data hosted?

Customer data is stored in trusted, reputable cloud data centers with strong physical and network security controls.

 

What is SimplyDepo’s uptime?

Our platform is built for high availability, with a target uptime of 99.9%. We monitor systems continuously to address potential issues quickly.

 

Does SimplyDepo comply with privacy laws?

Yes. Our data handling practices are designed to align with GDPR and other relevant privacy regulations. We are committed to transparency and only process customer data as directed.

 

Does SimplyDepo share customer data with third parties?

No. We do not share, sell, or disclose customer data to third parties unless specifically requested by the customer or required by law.

 

Can SimplyDepo complete a security questionnaire for my company?

Yes. We can provide details about our security practices and answer vendor assessment questions under a mutual NDA.

Does SimplyDepo offer a Data Processing Agreement (DPA)?

Yes. A standard DPA is available upon request for customers who require one for compliance.

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